Privacy Policy
Last Updated: September 30, 2026
CAP Solutions Group (“CAP Solutions Group,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a form, request information, schedule a consultation, communicate with us, participate in training or educational programs, or otherwise interact with our services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name Phone number Email address Company or organization name Job title or role Mailing or business address Contact preferences Information related to your security, consulting, assessment, training, or service needs Appointment or consultation details Messages, form submissions, chat messages, calls, texts, emails, or other communications with us
Information you provide when registering for or participating in training, courses, assessments, or other programs
We may also collect information related to the services we provide, including consultation records, training participation, account activity, communications, service recommendations, and other information reasonably necessary to provide our services.
2. Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or search source
- General location information
- Interactions with website forms, buttons, scheduling tools, chat tools, videos, and other website features
We may collect this information through cookies, pixels, analytics tools, tracking technologies, embedded tools, or similar technologies.
3. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Schedule consultations, meetings, or services
- Provide security consulting, advisory, assessment, training, or related services
- Register users for training, courses, or educational programs
- Send appointment, registration, or training confirmations and reminders
- Communicate by phone, email, text message, website form, chat, or other methods
- Manage customer, participant, or organizational relationships
- Provide requested information, resources, or materials
- Improve our website, services, training programs, marketing, and customer experience
- Measure website and advertising performance
- Send promotional or marketing communications where permitted
- Follow up regarding services, training, feedback, or customer satisfaction
- Maintain safety, security, fraud prevention, and legal compliance
- Comply with applicable laws, regulations, accounting, insurance, and business recordkeeping requirements
4. Calls, Text Messages, and Electronic Communications
When you provide your phone number or contact us by phone, text, website form, chat, email, or other communication method, CAP Solutions Group may contact you regarding your inquiry, consultation, account, training, registration, services, follow-up, or related business matters.
Where you have provided the appropriate consent, we may use calls, text messages, automated reminders, email, and other electronic communications for scheduling, reminders, service updates, registration information, follow-up, customer support, and marketing communications.
Message and data rates may apply. Message frequency may vary.
You may opt out of marketing text messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
Opting out of marketing communications does not prevent us from sending non-marketing communications when reasonably necessary to respond to your requests, provide services, manage registrations, or fulfill other business or legal obligations.
5. Mobile Information and SMS Privacy
CAP Solutions Group does not sell or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers that assist us in delivering communications or providing services on our behalf, such as messaging, customer relationship management, hosting, or technology providers. These providers may use the information only as necessary to provide services to CAP Solutions Group.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.
6. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to operate the website, understand visitor behavior, improve website performance, measure marketing effectiveness, and provide relevant communications or advertising.
We may use tools and services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, GoHighLevel, website forms, scheduling tools, video platforms, and similar third-party technologies.
These tools may collect information about your device, browser, website activity, and interactions with our website or advertisements.
You can usually adjust your browser settings to refuse or remove cookies. Some website features may not function properly if cookies are disabled.
7. Third-Party Service Providers and Website Tools
We may share information with trusted third-party service providers that help us operate our business, communicate with customers and prospective customers, manage inquiries, provide training, schedule consultations, analyze website activity, and improve our website and marketing.
These providers may include tools or companies that support:
- Website hosting and website management
- Customer relationship management (CRM)
- Scheduling and calendar tools
- Email, phone, and text message communications
- Website forms and automated communications
- Learning management systems and online training
- Video hosting and delivery
- Analytics and advertising
- Payment processing, if applicable
- Accounting, legal, insurance, compliance, and general business operations
Examples of technologies we may use include GoHighLevel, Google Analytics, Google Ads, Meta/Facebook advertising technologies, scheduling platforms, learning management systems, video platforms, and related service providers.
These providers may process information as necessary to provide services to us or as otherwise described in their own terms and privacy policies.
8. When We May Share Information
We do not sell your personal information in the traditional sense of exchanging it for money.
We may share information:
- With service providers that help us operate our business
- To provide consulting, assessment, training, or related services
- With technology providers necessary to process website forms and communications
- With payment processors or financial institutions when payments are required
- With legal, accounting, insurance, or compliance professionals
- When required by law, subpoena, court order, or legal process
- To protect our rights, property, customers, employees, participants, or others
- In connection with a merger, sale, financing, acquisition, or transfer of all or part of our business
- With your consent or at your direction
Some advertising or analytics tools may use cookies or similar technologies to measure performance or provide relevant advertising. Depending on applicable law, certain uses of these technologies may be considered sharing information for advertising or analytics purposes.
Mobile phone numbers, SMS opt-in data, and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes.
9. Embedded Tools and Third-Party Links
Our website may use third-party services to provide scheduling, video, training, forms, maps, chat, or other embedded website features. These services are subject to their own terms and privacy policies.
Our website may also contain links to third-party websites, platforms, social media pages, training platforms, scheduling services, or other resources.
CAP Solutions Group is not responsible for the privacy practices, content, or policies of third-party websites or services.
10. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide services, manage customer and participant relationships, maintain business records, comply with legal, tax, accounting, insurance, and regulatory obligations, resolve disputes, enforce agreements, and operate our business.
Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or business requirements.
11. How We Protect Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
12. Children’s Privacy
Our website and services are primarily intended for businesses, organizations, professionals, and adult users.
We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization or consent. If we learn that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
13. Your Privacy Choices
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, deletion of, or limitations on certain personal information we maintain about you.
You may also:
- Opt out of marketing emails by using the unsubscribe link, where available
- Opt out of marketing text messages by replying STOP
- Adjust your browser settings to limit cookies
- Contact us to update your communication preferences
- Contact us with questions regarding information associated with your account, inquiry, registration, or services
We may continue to send non-marketing communications related to active services, registrations, requests, security matters, legal obligations, or other legitimate business purposes.
14. Do-Not-Track Signals
Some browsers offer “Do Not Track” signals. Because there is not currently a uniform industry standard for recognizing or responding to these signals, our website may not respond to Do Not Track signals.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
CAP Solutions Group
Phone: (877) 386-5598
Website: capsolutionsgroup.com
